There are essentially two ways to take out insurance with LifeDirect: DIY (using our powerful quote compare tool), or with the help of our friendly insurance advisers.
This month, we talked with our Adviser Ben Laurenson about the many benefits of getting advice from the guys at LifeDirect. Here are his thoughts.
Advice is about the ‘bigger picture’
“Here at LifeDirect, we’re all about making insurance a breeze for our customers. And that's why we built a super user-friendly quote compare tool. Just enter a few details and the quotes pop up on your screen – it's a great system if you know what you're looking for,” says Ben.
“But sometimes, talking with an adviser can highlight things that you haven't thought about. Looking at your financial position, we can identify potential areas of risk and suggest ways to bridge the protection gap.
“When you look at insurance on your own, you may focus on protecting your biggest assets (like your mortgage repayments) and little else. As advisers, our job is to help you look at the bigger picture, starting with what you'd like to achieve in your life.”
Why trust an adviser?
“As financial advisers who specialise in people's financial risks, we're regulated by the Financial Markets Authority,” says Ben.
“This means that we need to meet specified standards of competence, knowledge and skill when we provide advice. Plus, we must always be able to demonstrate that our recommendations are rooted in evidence and made with people's personal circumstances in mind. So, you can have peace of mind that we have your back in every action we take, with all important details being disclosed along the way. And that's great!”
We explain insurance in plain English
“Something that LifeDirect does really well is talking in plain English. We know that insurance can be a complicated topic, and we take the time to make it as straightforward as possible for you,” says Ben.
“This means that we don't just talk about the policy wording, but we make a point of explaining what that means in a day-to-day sense – so you don't get lost in the jargon.”
We're just a phone call away (or a LiveChat)
“In this digital age, you don’t need an adviser to come around your house anymore. We can handle all that remotely, via phone, direct message, LiveChat, email… you name it,” says Ben.
“You can contact us anytime with any questions you may have, and our friendly Wellington-based crew will get back to you at the earliest possible time. We're here whenever you need us.”
We're here for as long as you need us
“Taking out insurance with LifeDirect is more than a simple transaction. Over time, we like to make sure that you get the most out of your cover, by checking in and keeping you in the loop,” says Ben.
“Be that sharing tips and insights through our eNewsletter, letting you know about the latest promotions, or answering your questions directly – we'll help you ensure that your cover remains fit for purpose, so that it does what you want it to do when you need it to.”
The bottom line?
Our quote compare tool is great, but it's just one part of what we can do help Kiwis protect their future. We have a team of friendly insurance advisers on hand for any questions and support you might need.
Give us a call on 0800 800 400, start a Live Chat or fill in our contact form to get in touch. We're here to help.
Disclaimer: Please note that the content provided in this article is intended as an overview and as general information only. While care is taken to ensure accuracy and reliability, the information provided is subject to continuous change and may not reflect current developments or address your situation. Before making any decisions based on the information provided in this article, please use your discretion and seek independent guidance.
